Thank you for choosing Crystal Clear Exterior Solutions for your cleaning service. Choose the service below for more information on how to prepare for your upcoming cleaning.
Why Should I Have Crystal Clear Exterior Solutions Soft Wash My House?
Only a professional company should be used to provide this service. Your home is Your biggest investment. The appearance of your home can make or break it’s curb appeal. Green stains caused by algae, mold, cobwebs, dirt and debris can all significantly detract from the beauty of your home. CCES professional employee’s will use our SoftWash cleaning system with sodium hypochlorite as a disinfectant along with a surfactant to lift dirt and increase active cleaning times on the surfaces to be cleaned. This solution is then combined with water and applied to the surface using low pressure. The results will give your home the beautiful professional curb appeal you should have!
What Do I Need To Do To Be Ready For My House Washing Service?
We just need a few simple things from you prior to your service:
• Please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house! In some cases, you might need to put a towel in front of the interior door.
• Please make sure any vehicles or personal property are moved from the areas to be service due to any possible overspray of chemical.
• Please make sure your pets are inside during the service.
• We will need access to one functional exterior water sources via normal water spigot. Sometimes two water sources are needed, depending on the water pressure and services being done at one time.
• Protect any electronics, cameras, TVs, if possible by removing them or cover with a tarp or protective wrapping to protect from any overspray. If you are unable to do this, please notify us. Additional charges could apply.
• Your exterior windows will be rinsed with detergent and water as part of our cleaning process. House washing is not an adequate substitute for window cleaning. If you would like to talk about exterior window cleaning service, please give us a call or email and we can put a package together for you.
Do I Need To Be Home For My Cleaning Service?
No, you don’t! You will receive a text when the crew is on the way. After the job is complete, if you are not home, we are happy to email an invoice with a secured site for payment processing via credit card or you may submit a check. How convenient!
Our Terms Of Service
General house washing service does not include removal of the following (these items may be removable at an additional charge, please speak with your sales representative for more details):
• Glue, caulk or other adhesive residue
• Paint overspray, splatters, drips or brush marks
• Mortar, concrete, or other hard debris
• Non-organic staining and discoloration such as rust, efflorescence, calcium deposits, irrigation runoff, fertilizer stains, etc.
• Failing, faded or peeling of areas on the home.
• Oxidization
• We are not responsible for fading or discoloration on areas of the home.
• We will provide property preservation by applying petroleum jelly on all exterior knobs and locks on the home or building to prevent any tarnishing.
• We will apply tape to any exterior outlets, doorbells/ring devices, garage key pads, etc. To prevent any water intrusion in these devices.
• CCES will not be responsible for water intrusion on any broken seals of windows or doors. CCES will move furniture if you are unable to for an additional charge which will need to be discussed at the time of scheduling. We are not responsible or liable for any of the following conditions or situations:
• Pre existing damage to furniture or items being moved including but not limited to:
Scratches, scrapes, etc.
Torn, bent or loose screens
Oxidized frames, sills or screens
Cracked or damaged glass
• We will make every effort to move furniture safely and carefully to limit damages to the area or item itself, but we are not a professional moving company and may not have the proper tools/equipment needed to move. There is an inherent risk to having us move the furniture. You understand you are liable for any damages.
Why Should I Have Crystal Clear Exterior Solutions Clean My Roof?
Only a professional company qualified to clean your roof should be providing this service. We are trained and specialize in removing gloeocapsa magma from your roof. This discoloration is caused by bacteria which can damage your shingles’ composition and degrade the quality. We follow the “ARMA” Asphalt Roofing Manufactures Association guidelines. Our team uses a soft washing method to safely remove dirt, mold and algae from your shingles or tiled roof to help your roof last longer and improve curb appeal.
The results are immediate, beautiful, and long-lasting!
What Do I Need To Do To Be Ready For My Roof Cleaning Service?
We just need a few simple things from you prior to your service:
• Please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house!
• Please make sure any vehicles or personal property are moved from the areas to be service due to any possible overspray of chemical.
• Please make sure your pets are inside during the service.
• We will need access to one functional exterior water sources via normal water spigot. Sometimes two water sources are needed, depending on the water pressure and services being done at one time.
• Protect any electronics, cameras, TVs, if possible by Removing them or cover them with a tarp or protective wrapping to protect from any overspray. If you are unable to do this, please notify us. Additional charges could apply.
• We recommend that you water your plants and landscaping thoroughly before and for several days after our visit.
• Any gutter debris should be cleaned out prior to arrival of service. We do offer this service at an additional charge. Please contact us if needed.
• Vehicles and personal items should be moved from surrounding areas being serviced prior to arrival.
Do I Need To Be Home For My Cleaning Service?
No, you don’t! You will receive a text when the crew is on the way. After the job is complete, if you are not home, we are happy to email an invoice with a secured site for payment processing via credit card or you may submit a check. How convenient!
Should I Be Concerned About My Plants And Landscaping?
Short answer: Yes.
Roof cleaning always carries an inherent risk to your landscaping and plant life. We can’t guarantee that some of your landscaping will not be affected by the cleaning process (and you should seriously question any roof cleaning contractor who does make such a guarantee…) In order to mitigate as much risk as possible, we use a variety of strategies to protect landscaping and plant life:
• If gutters and downspouts are present: Collection and/or diversion of run-off (bagging downspouts).
• Dilution of overspray and runoff before, during, and after the job.
• Coverage of delicate plant life with breathable tarps.
What if I Don’t Have Gutters?
Our crew will spray surrounding areas of the vegetation before, during and after in order to minimize any possible
browning of the grass, or plants.
We provide 2 methods of cleaning. Good Old Fashion Mop and Squeegee or a Pure Water Fed Pole. We will determine on site the best method for your windows.
What Do I Need To Do To Be Ready For My Window Cleaning Service?
We just need a few simple things from you prior to your service:
• Please make sure all windows and doors are shut tightly and locked up.
• Some homes have Exterior screens that require to be removed from the inside, so please remove these prior to service. We will clean your screens, so please leave them under each window or on the front porch for our technicians. We will NOT remove screens, as removing them from the outside may cause damage. If screens remain, we will clean the windows to the best of our ability through the screen.
• Please make sure your pets are inside during the service.
• For Interior Window Cleaning -All Curtains and, blinds should be pulled up or tied away from the windows. Plantation shutters should be opened. Any personal property in window sills should be moved and furniture should be pulled away from windows. Anything blocking the window, we will not be able to clean.
• Please move outdoor furniture a couple of feet away from any windows and doors you would like cleaned. That will give our technicians room to work.
• We will need access to ONE functional exterior water sources via normal water spigot. Sometimes TWO water sources are needed, depending on the water pressure and services being done at one time.
What If It Rains On The Day Of My Scheduled Service?
In order to stay on schedule, we do work in light rain situations. We find that it’s rare for rain to affect clean windows.
Do I Need To Be Home For My Cleaning Service?
For Exterior Window Cleaning, No, you don’t! You will receive a text when the crew is on the way. After the job is complete, if you are not home, we are happy to email an invoice with a secured site for payment processing via credit card or you may submit a check. How convenient! For Interior Window Cleaning – Yes!
Our Terms Of Service
CCES is not responsible or liable for any of the following conditions or situations:
• Pre existing damage to siding, windows, frames, sills or screens, including but not limited to:
• Scratches, scrapes, etc.
• Torn, bent or loose screens
• Oxidized frames, sills or screens
• Cracked or damaged glass
• Condensation caused by faulty double pane seals
General window cleaning service is to remove dirt, bugs and cobwebs leaving your windows Crystal Clear General Cleaning Does Not include the removal of the following as this would be considered a Construction Cleaning:
• Mineral deposits, including rust stains
• Glue, caulk or other adhesive residue
• Paint overspray, splatters, drips or brush marks
• Mortar, concrete, or other hard debris
• Hard Water Stains
What Do I Need To Do To Be Ready For My Patio or Lanai Cleaning Service?
We just need a few simple things from you prior to your service:
• Please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house.
• Please make sure your pets are inside during the service.
• Please move any outdoor furniture, plants or personal property off or away from surfaces that are scheduled to be cleaned. If you need assistance with this, or would prefer to have us handle it, please let us know during the booking process, additional fees apply.
• Fabric or cloth items, as well as fragile items/plants should be placed inside.
• Please remove pool safety fences. If a pool safety fence is installed during service, we will do our best to clean around it, however some areas underneath may not be as clean as it would be if it was removed. If caps are installed to cover the pool safety fence holes, these may be damaged by our cleaning equipment. If the pool fence is removed, some debris may end up in the pool safety fence installation pipes/holes.
• We will need access to one functional exterior water sources via normal water spigot.
Sometimes two water sources are needed, depending on the water pressure and services
being done at one time.
Do I Need To Be Home For My Cleaning Service?
No, you don’t! You will receive a text when the crew is on the way. After the job is complete, if you are not home, we are happy to email an invoice with a secured site for payment processing via credit card or you may submit a check. How convenient!
Our Terms Of Service
CCES is not responsible or liable for any of the following conditions or situations:
• Preexisting damage to surfaces such as concrete, pavers, stonework, brick and tile.
• Pressure washing/softwashing pavers or stone can cause joint sand loss. Our
cleaning service does not include re-sanding.
General pressure or soft washing service does not include removal of the following (these items may be removable at an additional charge, please speak with your sales representative for more details):
• Non-organic staining and discoloration such as oil, rust, efflorescence, calcium deposits, irrigation runoff, fertilizer stains, etc.
• Failing, faded or peeling sealers or other coatings.
CCES uses a 3 step process for cleaning to properly remove the dirt, mold and algae and leave you’re your driveway/front walkway/front entrance and sidewalks with a beautiful curb appeal.
What Do I Need To Do To Be Ready For My Driveway or Concrete Cleaning Service?
We just need a few simple things from you prior to your service:
• Please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house!
• Please make sure your pets are inside during the service.
• We will need access to one functional exterior water sources via normal water spigot.
Sometimes two water sources are needed, depending on the water pressure and services being done at one time.
• Please move any outdoor furniture off or away from surfaces that are scheduled to be
cleaned. If you need assistance with this, or would prefer to have us handle it, please let us know during the booking process, additional fees apply.
• All boats, vehicles or any other personal property need to be moved out of the driveway prior to arrival. Our truck and trailer will need adequate space in front of your home to park.
Please do not park in the street gutters of your property line as we clean this area too at no additional charge to you.
Do I Need To Be Home For My Cleaning Service?
No, you don’t! You will receive a text when the crew is on the way. After the job is complete, if you are not home, we are happy to email an invoice with a secured site for payment processing via credit card or you may submit a check. How convenient!
Our Terms Of Service
CCES is not responsible or liable for any of the following conditions or situations:
• Preexisting damage to surfaces such as concrete, pavers, stonework, brick and tile.
• Pressure Washing pavers or stone will cause joint sand loss. Our cleaning service
does not include re-sanding.
General pressure washing service does not include removal of the following (these items may be removable at an additional charge, please speak with your sales representative for more details):
• Glue, caulk or other adhesive residue
• Paint overspray, splatters, drips or brush marks
• Mortar, concrete, or other hard debris
• Non-organic staining and discoloration such as oil, rust, efflorescence, calcium deposits, irrigation runoff, fertilizer stains, battery acid, etc.
• Failing, faded or peeling sealers or other coatings.
Why Should I Have Crystal Clear Exterior Solutions Clean and Seal My Pavers or Stone?
“WE WILL MAKE YOUR PAVERS THE BEST YOUR PAVERS CAN BE.”
Crystal Clear Exterior Solutions is a Master Certified company in paver sealing using only Trident Products.
The condition of your home’s pavers can make or break its curb appeal and resale value. Green stains caused by algae, porosity caused by heavy water erosion, and fading of the pavers from UV damage can all significantly detract from the beauty of your home. In addition, sealing pavers and stones increases their life span and helps you to maintain your surfaces with ease.
We will spot treat all stains, turbo tip out all joints to remove old sand and any vegetation growth in between joints. We provide a 3 step multi purpose cleaning process prior to sanding and sealing.
The results are immediate, dramatic, and long lasting!
What Do I Need To Do To Be Ready For Paver/Stone Cleaning and Sealing Service?
We just need a few simple things from you prior to your service:
• Please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house!
• Please make sure your pets are inside during the service.
• We will need access to one functional exterior water sources via normal water spigot.
Sometimes two water sources are needed, depending on the water pressure and services
being done at one time.
• Please move all outdoor furniture and cars off and away from surfaces that are scheduled to be cleaned and sealed. If you need assistance with this, or would prefer to have us handle it, please let us know during the booking process, additional fees apply.
• Areas being serviced will be blocked off for any type of traffic for approximately 6 days and sprinklers, yard service or if the pool deck is being done please make sure your pool service will need to be delayed during this period to make sure that the areas do not get wet and stay clean.
Do I Need To Be Home For My Cleaning/Sealing Service?
No, you don’t! You will receive a text when the crew is on the way. After the job is complete, if you are not home, we are happy to email an invoice with a secured site for payment processing via credit card or you may submit a check. How convenient!
Our Terms Of Service
CCES is not responsible or liable for any of the following conditions or situations:
• Preexisting damage to surfaces such as concrete, pavers, stonework, brick and tile.
General paver sealing service does not include complete removal of the following (We will treat stubborn stains multiple times, but cannot guarantee removal):
• Glue, caulk or other adhesive residue
• Paint overspray, splatters, drips or brush marks
• Mortar, concrete, or other hard debris
• Non-organic staining and discoloration such as oil, rust, efflorescence, calcium deposits, irrigation runoff, fertilizer stains, polymeric sand haze, etc.
Paver Stripping
This is an additional charge and will be determined at the time of the estimate.
This is required if prior sealer is on pavers to make sure that the new sealer properly adheresto the pavers being sealed.
What Do I Need To Do To Be Ready For My Gutter Cleaning Service?
We just need a few simple things from you prior to your service:
• Please make sure your pets are inside during the service.
Do I Need To Be Home For My Cleaning Service?
No, you don’t! You will receive a text when the crew is on the way. After the job is complete, if you are not home, we are happy to email an invoice with a secured site for payment processing via credit card or you may submit a check. How convenient!
Our Terms Of Service
• We will bag up the gutter debris from the gutters for disposal.
• Please be advised that our gutter cleaning includes only the removal of the debris from the gutters.
• We may require roof access for certain areas of gutter debris removal.
CCES is not responsible or liable for any of the following conditions or situations:
• Preexisting damage to siding, gutters, downspouts and drains.
• Preexisting damage to gutter guards and/or covers.
• Loose hangers, rotted or broken fascia, or other pitch and fastener-related gutter issues.
What Do I Need To Do To Be Ready For My Fence Cleaning Service?
We just need a few simple things from you prior to your service:
• Please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house!
• Please make sure your pets are inside during the service.
• We will need access to one functional exterior water sources via normal water spigot.
Sometimes two water sources are needed, depending on the water pressure and services being done at one time.
• Please move any outdoor furniture or yard items off or away from the areas that are
scheduled to be cleaned. If you need assistance with this, or would prefer to have us handle it, please let us know during the booking process, additional fees apply.
• Fence gates need to be functional and unlocked.
Do I Need To Be Home For My Cleaning Service?
No, you don’t! You will receive a text when the crew is on the way. After the job is complete, if you are not home, we are happy to email an invoice with a secured site for payment processing via credit card or you may submit a check. How convenient!
Our Terms Of Service
CCES is not responsible or liable for any of the following conditions or situations:
• Pre existing damage to fencing general soft washing service does not include removal of the following (these items may be removable at an additional charge, please speak with your sales representative for more details):
• Glue, caulk or other adhesive residue
• Paint overspray, splatters, drips or brush marks
• Mortar, concrete, or other hard debris
• Non-organic staining and discoloration such as rust, efflorescence, calcium deposits,
irrigation runoff, fertilizer stains, etc.
• Failing, faded or peeling sealers or other coatings.
• Wood fences may experience some feathering of the wood and wood stain loss or
bleaching. We can not guarantee complete organic (mildew, dirt) removal on wood fences as the stains can be deeply embedded in the fibers of the wood.
Will Crystal Clear Exterior Solutions Move My Furniture?
No. Unless otherwise agreed upon verbally, and the estimate is signed physically or electronically, our standard service does not include the removal of furniture from your premises. If you require furniture or or personal items to be moved during the service a Labor charge will be applied to the proposal prior to arrival of services. It is your responsibility to ensure that the furniture is ready for removal at the agreed price and location.
What Do I Need To Do To Be Ready For Furniture To Be Moved?
We just need a few simple things from you prior to your service:
• Remove any small fragile items or belongings.
• Remove cushions, pillows, and fabric items.
• Clean and tidy the area, we are only moving furniture, not towels, pool toys, household items etc.
• Make a plan of where the furniture will be stored during cleaning and/or sealing. For example, in the garage, inside your home, in the yard, etc.
Do I Need To Be Home For My Furniture To Be Moved?
No. Unless the furniture is to be stored or moved inside your home or in your garage, you will need to be home during this portion of the service. If you are not home, furniture and items in the areas that we are cleaning and/or sealing will be placed outside in your yard. CCES is not liable for any damages or staining caused by leaving furniture outdoors. If we are placing furniture back, and you are not home, we will replace the furniture we have access to. Any furniture inside your home or garage will not be placed back in its original area. Additional trip charges may be applied if we need to return to your property at a later date, because you were not home.
Our Terms Of Service
CCES is not a professional moving company. We are not responsible or liable for any of the following conditions or situations:
• Pre existing damage to furniture or items being moved including but not limited to:
Scratches, scrapes, etc.
Torn, bent or loose frames/fabric
Cracked or damaged glass
Stains, discoloration
• We will make every effort to move furniture safely and carefully to limit damages to the area or item itself, but we are not a professional moving company and may not have the proper tools/equipment needed to move. There is an inherent risk to having us move the furniture or patio items. There is always a risk of damage during the removal and replacement process.
We will not be held responsible for any damages that occur during the moving of furniture, including but not limited to scratches, dents, or breakage to the item or surroundings.
Will My Pool Get Dirty During Cleaning And/Or Sealing?
Yes. We take many precautions during cleaning and/or sealing around your pool, but some debris will end up in your pool, due to drainage, water flow, and gravity. Based on your service, please read our precautionary steps below:
Pressure or Soft Washing: We clean and rinse away from your pool to try to limit the amount of debris that may fall in your pool.
Paver Sealing
We clean, rinse, sand, and seal away from your pool to try to limit the amount of debris that may fall in your pool. We use a hand application technique when sealing your coping pavers, as well as a shield to protect from overspray.
What Do I Need To Do Get My Pool Ready For My Cleaning And/Or Sealing?
We just need a few simple things from you prior to your service:
• It is recommended that you turn off your pool filter prior to service.
• We encourage you to have your pool professionally cleaned after service.
• Remove any pool covers, skimmer lids, toys or floats
• Drain your pool to allow for at least 4-6 inches between the coping (bullnose pavers) and water level, so we can adequately clean and/or seal around the edge of the pool.
Our Terms Of Service
CCES is not a professional pool cleaning or repair company. We are not responsible or liable for any of the following conditions or situations:
• Pre existing damage to the pool including but not limited to:
Scratches, scrapes, etc.
Torn, bent or loose parts
Cracked or damaged tiles
Stains, discoloration
• Adverse reactions to pool chemical levels, appearance and damages to pool equipment from our cleaning and/or sealing service.
